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CPS News: Container & Packaging Supply receives customer service award
cps-news-container-packaging-supply-receives-customer-service-award<p>You've spoken out and we listened. Our Customer Support team (the C-Team) has over a 90% positive feedback rating and we're ready to celebrate that fact! We called everyone we knew (about 5 people in total) to see if there was some kind of award for this achievement. Well as it turns out, no they weren’t giving out awards. So we decided to give ourselves an award.</p> <p>I know what you may be thinking; “isn’t it kind of sad that you have to give yourself an award?” Well to that I would respond; What? What's that? I can't hear you over the enormous award I just received. You'll have to speak up. And then you'll say at a near shout, IT'S REALLY SAD YOU HAVE TO GIVE YOURSELF AN AWARD! And your shouting will be ignored because we're too busy basking in the glory of our shiny trophy.</p> <p> </p> <table cellspacing=0 cellpadding=0 align=center> <tbody> <tr> <td><img src=https://www.containerandpackaging.com/sam/blog/rateuspoll.png alt= width=400 height=155 border=0 /></td> </tr> <tr> <td><a href=https://www.facebook.com/questions/10150682099522812/?qa_ref=pt>Click to see more responses and <b>RATE US ON OUR SERVICE!</b></a></td> </tr> </tbody> </table> <p>But seriously, over 90% of you gave us a thumbs-up for our service. For the 1% that thought we were mediocre, that's all right. We still love you. As for the 9% of nay-sayers, we’re pretty sure you clicked the wrong button, but that's cool we'll work harder to get your approval next time.</p> <p>You should totally check out this award!<br /> <a href=https://www.containerandpackaging.com/sam/blog/customerservicetrophy.jpg><img src=https://www.containerandpackaging.com/sam/blog/customerservicetrophy.jpg alt= border=0 /></a></p> <p>Here are just some of the nice things you’ve said about us, in public too!</p> <p><b>Terrence K:</b> Jen @ 6pm Thursday was GREAT!</p> <p><b>Screwloose:</b> You guys rock! I just wish you had crème pumps for this guy</p> <p><b>Christen:</b> Been doing business with you guys for a while now and I just wanted to send a quick email of thanks for doing what you do well and doing it with style. I really appreciate being told I have found bliss when I make a purchase:) Your creativity keeps mundane supply orders for work interesting. So thank you!</p> <p><b>Anonymous in Chat:</b> I am so impressed with your company’s customer service. It's terrific that you popped in!</p> <p><b>Nick:</b> One of the best customer service interactions I’ve experienced online. Good knowledge and quick response. We will do more business with CPS!</p> <p><b>Keisha: </b>Live chat was actually funny.</p> <p><b>Manja:</b> Very helpful and sense of humor. Love that in a customer service person.</p> <p><b>Elise:</b> Fantastic customer service, very quick, friendly, and funny</p>
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